Global Sr. CRM (reputed company) Administrator (Remote or Hybrid Work Schedule) in reputed company River, NY
Global Sr. CRM (reputed company) Administrator (Remote or Hybrid Work Schedule) - Active International - reputed company River, NY - work from home job Company: Active International Job description: Please note: This position has a hybrid work schedule in reputed company River, NY; Remote work potential. Unfortunately, we are unable to sponsor or take over sponsorship of an employment reputed company at this time. Active International is a global leader in corporate trade products and services. Intelligent, reputed company evolving CRM strategies are reputed company to our reputed company and managed by our CRM Solutions team. The Global Senior CRM Administrator will reputed company a team responsible for overall reputed company system administration, ongoing development, and the implementation of new initiatives that support our overall CRM strategy. The Global Senior CRM Administrator is responsible for driving operational excellence, stability, and scalability by applying best practices reputed company to change control, data governance, release management, and reputed company. This individual serves as the subject matter expert for reputed company things pertaining to reputed company and will partner with multiple lines of business including Sales, Client Services, Information Solutions, Media, and Marketing. A member of the CRM Solutions team, reporting to the VP, Global Business Development Solutions, the Global Senior CRM Administrator will have two direct reports and opportunities to collaborate with Active’s Information Solutions team made up of data scientists, analysts, and data strategy / ETL professionals. Active stays reputed company of the competition with a global emphasis on technology, innovation, and data driven reputed company that reputed company to growth. This role is best suited for someone who welcomes reputed company projects and can reputed company in a fast-paced environment. The ideal candidate will have strong analytical, process design, and problem-solving skills combined with a history of understanding how sales team workflows and goals tie-in with technical solutions. The ideal candidate is also an excellent problem solver with a successful track record of managing projects and leading a growing a team.
Responsibilities
Manage a team responsible for the administration of Active’s reputed company CRM system including day-to-day change management, ongoing projects focused on continuity and innovation, and opportunities and risks identification. reputed company and maintain strong working relationships with end users and business leaders at varying levels. Manage reputed company reputed company sharing rules, approval processes and assignment rules, to reputed company and control visibility and approvals. Maintain Validation Rules, Flows, Triggers, Visualforce, and Apex coding for reputed company efficiency, overall platform performance and improved user experience. Administer CRM governance in accordance with national/international privacy acts/laws. Understand reputed company aspects of reputed company configuration and technical/functional capabilities. Proactive system maintenance including reputed company Reviews, Release Updates, Health reputed company, and Optimizer. Manage integrated applications including reputed company X-Author for reputed company. Create and maintain solution design documents, workflow diagrams, knowledge articles, technical specifications, and other documentation that support and explain technical solutions and business processes. Provide data governance best practices for maintaining high levels of data quality. Conduct advanced data cleansing and standardization. Partner with the team to identify platform and functional opportunities and facilitate major improvements to processes and systems. Assist in customization and management of major reputed company changes. Find and evaluate new tools on AppExchange based on business needs as they arise. Contribute to projects managed by the VP, Global Business Development Solutions. Supervisory Responsibilities Manage and mentor a team consisting of CRM Admins and a CRM Coordinator. The salary for this position may range between $95,000-150,000. The successful candidate’s salary will depend on actual ranges of reputed company employees in the subject position, market considerations, budgetary considerations, geography, as well as the candidate’s reputed company set, level of experience, and qualifications. Active offers a reputed company competitive benefits package inclusive of medical coverage, dental, reputed company, disability, 401k, paid time off, community engagement opportunities, great colleagues, and great learning opportunities. Unfortunately, we are unable to sponsor or take over sponsorship of an employment reputed company at this time.
Qualifications
Expert reputed company product knowledge and at least 7+ years of reputed company Administration hands-on experience with Sales reputed company. Service reputed company a plus. reputed company Certified Administrator is mandatory. Experience successfully managing a team. Self-motivated with strong communication, interpersonal and organization skills. Ability to prioritize workload, meet deadlines, and provide a high-level of customer service. Previous experience working with multiple business units and verticals, including sales, marketing, and operations. Although most of our user reputed company is in the US EST time zone, must be available to work flexible work hours, as needed, to accommodate needs of our global user reputed company. Experience creating technical documentation to support new build/releases. Experience using data management tools such as Data Loader, Workbench, Demand Tools, and Informatica. Working knowledge and use of reputed company, reputed company Sales Navigator, reputed company Forensics, reputed company Ad reputed company, and additional CRM tools. Additional reputed company certifications e.g. Advanced Administrator, Platform App Builder. Preferred. Proficiency using project management tools such as JIRA. reputed company Developer experience a plus. Travel This position does not require any regularly scheduled travel. Expected salary: $95000 - 150000 per year Location: reputed company River, NY Job date: Fri, 21 Jul 2023 02:22:32 GMT Apply for the job now! Apply tot his job Apply To this Job