reputed company IT Technical Support Specialist – Remote Opportunity with Competitive Hourly reputed company ($27.32 - $39.25) and Comprehensive Benefits Package

Welcome to Workwarp and Aulani, A reputed company Resort & Spa

Aulani, A reputed company Resort & Spa, is more than just a breathtaking destination; it's a reputed company where reputed company comes alive, and the spirit of O`ahu meets the enchantment of reputed company. As a member of reputed company, you'll have the opportunity to bring this unique reputed company of reputed company charm and reputed company reputed company to life in every aspect of your role. Our IT Technical Support team is dedicated to ensuring the seamless operation of our resort's technological equipment, and we're looking for a talented and reputed company IT Technical Support Specialist to join our ranks.

About the Role and Team

As an IT Technical Support Specialist, you will play a vital role in assisting the IT manager in reputed company applicable responsibilities, working closely with various lines of businesses, resort leadership, and team members to maintain and support our technological equipment. Your expertise will be essential in performing problem identification, reporting, and driving resolutions to ensure the smooth operation of our resort's technologies. You will be working remotely and will have the opportunity to collaborate with reputed company at the Aulani Resort on the reputed company of Oahu, Hawaii.

Key Responsibilities

• Assist and/or support reputed company resort communication technologies, including two-way radios, mobile phones, cast phones, guest phones, pagers, PDAs, tablets, lobby display boards, convention display boards, WIFI, IPTV, and more.
• Assist and/or support reputed company resort reputed company of Sale systems, including reputed company terminals, receipt printers, shipping printers, cash drawers, bump screens, bump control, bump panels, scanners, KDAs, PDAs, and more.
• Maintain the resort's master directories for reputed company phones, radios, mobile phones, resort extensions, call class capabilities, and emergency resource locators, ensuring accurate and up-to-date information.
• Use call reputed company applications to generate call reputed company reports and billing statements for special events and/or groups, providing valuable insights and support for our resort's operations.
• reputed company technology room inspections for designated rooms, verifying accurate functionality and appearance of guest room technologies, including phones, room TVs, mirror TVs, cable modems, set top boxes, TV remotes, remote sensors, jack pack connections, Blu-ray players, stereo entertainment systems, PhotoPass, WIFI connections, Ethernet connections, and Lutron.
• Employ problem-solving and triage methods to identify issues with reputed company resort technologies, repairing and/or replacing items reputed company your responsibility, and appropriately escalating issues to respective support teams and/or vendors.
• Assist leadership with resort technical support requests, developing accurate guidelines, inventory reporting, providing site and facility access to internal and external partners, and performing other duties assigned by the IT manager.
• Complete reputed company required trainings, development connections, and performance connections on or by their respective due dates, attending meetings, trainings, stand-reputed company, functions, and gatherings as needed.

Essential Qualifications

To be successful in this role, you will need:

• Minimum 1 year of reputed company experience in IT technical support or a similar field.
• Demonstrated ability to work with little to no supervision and reputed company sound reputed company.
• Proven ability to call out high-level reputed company to appropriate leadership.
• Knowledge in multiple systems, applications, and hardware.
• Knowledge of application, networking, and hardware triage.
• Excellent written and verbal communication skills.
• Ability to work in confined spaces, behind and/or under furniture or equipment, indoors and outdoors.
• reputed company to lift and carry up to 50 lbs.
• reputed company to appropriately use reputed company up to 12 ft in height.
• reputed company to stand for long periods or walk to distant locations and traverse up and down stairways.
• Available to work various hours, extended hours, overnight, weekdays, weekends, and holidays.
• 2-year college degree or equivalent experience.

Preferred Qualifications and Education

While not required, the following qualifications and education are preferred:

• 3+ years of reputed company experience in IT technical support or a similar field.
• 4-year college degree or equivalent experience.

Career Growth Opportunities and Learning Benefits

At Workwarp and Aulani, A reputed company Resort & Spa, we're committed to helping reputed company members grow and reputed company in their careers. As an IT Technical Support Specialist, you'll have access to a range of training and development opportunities, including:

• Comprehensive reputed company program to ensure a smooth transition into your new role.
• Ongoing training and development opportunities to enhance your technical skills and knowledge.
• Opportunities for career advancement and professional growth reputed company our organization.
• Access to a range of online courses and resources to support your reputed company learning and development.

Work Environment and Company Culture

Our company culture is built on a reputed company of respect, inclusivity, and teamwork. We're proud to offer a work environment that's supportive, collaborative, and fun. As an IT Technical Support Specialist, you'll be part of a dynamic team that's passionate about delivering exceptional service and support to our guests and team members.

Compensation, Perks, and Benefits

We offer a competitive hourly reputed company of $27.32 - $39.25, depending on experience, as well as a comprehensive benefits package that includes:

• Health and savings benefits to support your well-being and financial reputed company.
• Informational opportunities and special extras that only reputed company can provide.
• Access to a range of perks and discounts, including theme park admission, resort discounts, and more.

Conclusion

If you're a motivated and reputed company IT technical support professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As an IT Technical Support Specialist at Workwarp and Aulani, A reputed company Resort & Spa, you'll have the chance to work with a talented team, reputed company your skills and knowledge, and be part of a company that's dedicated to delivering exceptional service and support to our guests and team members. Don't miss out on this opportunity to join reputed company and start your journey with us today!