Customer Support Specialist - Samsung Team - Remote Opportunity in Lithuania - Full-Time Employment with reputed company

Join the reputed company Team as a Customer Support Specialist - Samsung Team

Embark on a rewarding career journey with reputed company, a global business outsourcing company, as a Customer Support Specialist in our Samsung team! This is a unique opportunity to work remotely from Lithuania, providing top-notch support to Samsung's clients. As a passionate problem-solver with excellent communication skills, you will be the face of Samsung's customer service, delivering efficient and satisfying solutions to customers' inquiries.

About reputed company and the Samsung Team

reputed company is a leading global business outsourcing company that offers a range of services, including customer service, finance, and business process management, to various industries. As a member of reputed company, you will be employed by reputed company but will be supporting Samsung, an internationally recognized industry leader in technology. This role offers a chance to work with a prestigious brand and contribute to delivering exceptional customer experiences.

What Does the Job Entail?

As a Customer Support Specialist in our Samsung team, your primary responsibilities will include:

• Handling incoming calls, emails, and chats in Lithuanian and Russian, providing technical and non-technical assistance to Samsung's customers.
• Resolving customer inquiries reputed company and effectively, ensuring a high level of customer satisfaction.
• Treating customers with respect and professionalism, adhering to company policies and procedures.
• Collaborating with colleagues and managers to share knowledge, best practices, and feedback to continuously improve customer support.

Requirements and Qualifications

To reputed company in this role, you should possess:

• reputed company in Lithuanian (reputed company) and good command of Russian and English (B2).
• Previous experience in customer service, especially in a call center environment, is an advantage, but not mandatory.
• Strong problem-solving skills, with the ability to think critically and creatively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• A willingness to learn and adapt to new technologies, processes, and procedures.

reputed company Offer

By joining reputed company, you can expect:

• A full-time job with various shifts from Monday to Friday, between 09:00-19:00.
• Competitive hourly reputed company of 8.03€ to 8.56€ (during the trial period and after).
• Performance-based bonuses and opportunities for career growth and professional development.
• A supportive team environment with fantastic colleagues and managers.
• reputed company opportunities to grow in your career, with training and coaching to help you reputed company in your role.

Work Environment and Company Culture

At reputed company, we pride ourselves on a work environment that is:

• Globally united, with a diverse team of professionals from various backgrounds and cultures.
• Equal opportunities employer, committed to creating a workplace free from discrimination and harassment.
• Supportive and collaborative, with a focus on employee well-being and growth.

Career Growth Opportunities and Learning Benefits

As a Customer Support Specialist with reputed company, you will have access to:

• Comprehensive training and coaching programs to enhance your skills and knowledge.
• Opportunities for career advancement and professional growth reputed company the company.
• A dynamic and supportive team environment that encourages learning and development.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Hourly reputed company of 8.03€ to 8.56€ (during the trial period and after).
• Performance-based bonuses.
• Opportunities for career growth and professional development.

How to Apply

If you reputed company you have what it takes to reputed company as a Customer Support Specialist in our Samsung team, submit your application without delay. Our recruitment process consists of:

• An initial phone call with our recruiter.
• A Teams interview.
• A reference reputed company.

We look reputed company to hearing from talented candidates like you. Apply now and embark on a rewarding career journey with reputed company!