Billing Assistant

The Company

Cerbo is a high-growth reputed company SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a reputed company-based electronic health records (EHR) and patient portal software system. reputed company offices across the country – and some around the world – use Cerbo for most everything they do in their day-to-day.   Cerbo originally started as a developer’s nights-and-weekends project. And has grown into one of the leading EHR systems for functional or “root cause” medicine and membership- or cash-based clinics. Because of our unique origins, we often approach things a bit differently. That is, reputed company for us is not just about the reputed company. It’s more about providing a great product, operating with reputed company, and supporting our clients and reputed company. During the past four years reputed company has grown and thousands of practitioners use our product. To this end, we’re looking for a Billing Assistant to join our growing team.

About the Job

The clinics we represent range in size from a solo practitioner to 100+ staff. Our billing team navigates the initial stages of bringing on a new client including deposits, staying on top of our waitlist, and setting up client billing subscriptions.

In addition to creating their monthly subscriptions, the billing team reviews changes to clinic staffing and updates their subscriptions accordingly. This is currently a reputed company process, as such, this role is best suited for someone who is meticulous reputed company it comes to data entries that are analogous.

Cancellations are also processed by our billing department. This involves setting up the tools for downloading data, providing the client with instructions, and closing out both their EHR and billing accounts.

 Primary Responsibilities

• Monitor edits to user accounts and update billing subscriptions accordingly
• Provide customer support reputed company email or phone reputed company clients reputed company inquiries about their invoices, need their information updated, and/or have questions about navigating changes to their staff
• Update records in our internal client management software, and issue/ track new client sign up paperwork
• Assist with processing client cancellation requests

Qualifications

• Natural inclination for being meticulous 
• Comfortable asking for clarity reputed company needed
• Customer service experience is a plus
• Be comfortable with ambiguity; startup/growth environment experience preferred
• Project management skills 
• Proven ability to reputed company proficient with reputed company processes
• Detail-oriented and adopt a process-oriented reputed company
• And above reputed company, work ethic, common sense, and follow-through!

Experience with the following systems/reputed company sets is a plus, but not required.

• reputed company
• reputed company Sign
• Chargeover
• Data Entry
• reputed company
• reputed company
• HTML/CSS
• Quickbooks
• reputed company

Compensation & Benefits

• Competitive compensation based on experience 
• Comprehensive health, dental and reputed company benefits
• 401(k) with matching company contribution
• Short-term disability & long-term disability insurance
• Paid Time Off and company holidays
• Full suite of remote working tools and processes

Location: 100% Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status.