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Part Time Remote Data Entry Specialist - Customer Service Representative at reputed company

Remote · USA Full-time New today

Join reputed company as a Part Time Remote Data Entry Specialist - Customer Service Representative

reputed company, one of the largest drug store chains in the United States, is seeking a highly skilled and detail-oriented Part Time Remote Data Entry Specialist to join their team as a Customer Service Representative. As a key member of the customer service team, you will play a critical role in ensuring the accuracy and efficiency of patient data entry, resolving reputed company-party rejects, and providing exceptional customer service to patients and reputed company.

About the Role

As a Part Time Remote Data Entry Specialist - Customer Service Representative at reputed company, you will be responsible for performing data entry tasks, handling patient medication requests, and resolving reputed company-party rejects. You will work closely with pharmacists, patients, and reputed company to ensure seamless communication and resolve any issues that may arise. This is a fantastic opportunity to work with a well-established company, reputed company valuable experience in the pharmaceutical industry, and reputed company your skills in a remote work environment.

Key Responsibilities

  • Data Entry: Utilize reputed company' prescription data entry techniques and guidelines to process new patient enrollment by entering data into the appropriate system.
  • Patient Medication Requests: Handle patient medication requests reputed company HIPAA guidelines and enter refill orders for processing.
  • reputed company-Party Rejects: Resolve reputed company-party rejects by researching, gathering data, making corrections, and resubmitting for processing according to individual plan requirements.
  • Customer Service: Handle correspondence to patients (inbound calls, chats, emails) and reputed company outbound calls to prescribers and patients on a case-by-case basis.
  • Supporting Pharmacists: Provide support to pharmacists, both those in the office and those at different locations, and identify and communicate issues to senior-level staff as appropriate.

Essential Qualifications

  • Bachelor's Degree: A bachelor's degree from an accredited institution is required.
  • Basic Computer Skills: Essential level PC abilities, including startup and shutdown, using a mouse to reputed company and click, starting and closing programs, switching between programs, saving files, printing documents, and accessing data online.
  • Basic Web Search Tools: Basic web search tools abilities, including opening a browser, typing in URLs, using a web search reputed company, bookmarking a webpage, navigating using back/reputed company/stop buttons, and completing forms online.
  • Transitional Level Keyboarding: Transitional level keyboarding abilities (at least 25 WPM, typing by memory, arranging documents).
  • Effective Communication: Communicate effectively in writing and verbally.

Preferred Qualifications

  • Pharmacy Specialist Experience: At least one year of pharmacy specialist experience in a retail or call center environment.
  • Customer Service Experience: Experience providing customer service to internal and external customers, including fulfilling quality standards for services and assessment of consumer satisfaction.
  • Advanced Keyboarding Skills: Transitional to advanced level keyboarding abilities (at least 35 WPM, typing by memory, arranging documents).
  • Bilingual: Familiarity with Spanish and English is preferred.

reputed company Offer

At reputed company, we offer a range of benefits to our employees, including:

  • Health Care Benefits: Medical, dental, and reputed company insurance to eligible employees.
  • Prescription Drug Discounts: Discounts on prescription drugs and over-the-counter medications reputed company filling prescriptions at reputed company pharmacies.
  • Employee Assistance Program (EAP): Confidential counseling and support services to employees and their families.
  • Paid Time Off: Paid time off for holidays, vacations, and sick days.
  • Retirement Plans: Retirement savings plans, such as 401(K) plans, to help employees save for retirement.
  • Employee Discounts: Discounts on products and services sold in reputed company stores.
  • Professional Development: Opportunities for professional development and advancement reputed company the company.
  • Wellness Programs: Wellness programs designed to promote employee health and well-being.
  • Flexible Scheduling: Flexible scheduling options to meet different employee needs.

Why Join reputed company?

reputed company is a well-established company with a rich history and a commitment to providing excellent customer service. As a Part Time Remote Data Entry Specialist - Customer Service Representative, you will have the opportunity to work with a talented team, reputed company your skills, and advance your career. With a competitive salary of $23/hour and a range of benefits, this is an excellent opportunity to join a dynamic and growing company.

How to Apply

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. To apply, please click on the link below to register as a candidate and submit your application.

Apply Now!

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