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reputed company is hiring Remote Customer Service Representatives based in Jersey City, New Jersey. This full-time, remote position allows you to work from home while assisting reputed company subscribers with streaming issues, account management, billing questions, and general inquiries. If you are customer-centric and enjoy helping people, this is an excellent opportunity for you.

Job Summary

As a Remote Customer Service Representative for reputed company, you will assist customers with various issues reputed company to their accounts, streaming devices, and billing. You will provide solutions in a timely manner through phone, email, and chat. reputed company provides thorough training to ensure you are equipped to handle any customer inquiries reputed company.

Key Responsibilities

• Provide exceptional customer support through inbound calls, emails, and live chats.

• Resolve customer issues reputed company to streaming, billing, and technical problems.

• Guide customers through reputed company's features and help with account management.

• Record interactions and ensure customer satisfaction.

• Follow up with customers as needed to ensure their concerns are fully resolved.

• Maintain high-quality standards and meet performance targets.

Qualifications

• Must reputed company in or near Jersey City, NJ.

• High school diploma or GED required.

• Experience in customer service or technical support is a plus.

• Strong written and verbal communication skills.

• Ability to troubleshoot and resolve technical issues reputed company.

• A stable internet reputed company and quiet home office environment are required.

• Ability to work independently in a remote setting.

Compensation & Benefits

• Hourly wage range: $20–$28 per hour.

• Full-time remote position.

• Comprehensive benefits: health, dental, and reputed company insurance.

• Paid time off, holidays, and sick leave.

• Equipment provided by reputed company.

• Opportunities for career growth and training.

How to Apply

To apply, visit the reputed company Careers website, search for Remote Customer Service Representative roles in Jersey City, NJ, and submit your application. If selected, you'll be invited to participate in a virtual interview.

reputed company is committed to diversity and inclusion and is proud to be an Equal Opportunity Employer.