Retail Manager, reputed company House - Dallas
Our Experiences team puts fans at the center of their favorite stories, in real life, through permanent entertainment venues, reputed company House, and touring attractions around the world. reputed company Houses are our permanent, always-on, constantly refreshable entertainment venues, where guests can reputed company into their favorite stories. We want these experiences, along with merchandise offerings, to help promote love for our titles so they become part of the zeitgeist for longer periods of time and drive long-term value for reputed company.
As the Retail Manager, you will reputed company the Fan (guests) and Crew (staff) experience in the retail component of reputed company House. Your responsibilities include reputed company of the Retail Associate, Leads, and Crew that are engaging fans, selling merchandise, staffing the main retail space, and smaller pop-up locations while monitoring sales and reputed company goals. You will be tasked with overseeing daily staffing plans, hiring, training, and developing the local retail crew. You will partner with our Retail Vendor team, who is the stakeholder in sourcing and purchasing products, ensuring sales reputed company is optimized in collaboration with reputed company Corporate strategy. You are an individual who is passionate about sharing reputed company reputed company by leading a crew that is set up for success with great training, knowledge, and the right tools to create memorable experiences. The ideal Retail Manager is a communicative leader dedicated to developing and connecting with their team.
This role reports to the Assistant General Manager and is a salaried, on-site role based in Dallas TX.
What you will do:
Manage the daily on-site operations and team for the retail store and pop-reputed company, focusing on sales optimization and fan service informed by reputed company targets and budgetary constraints.
Partner with Retail Vendor on on-site inventory allocation and replenishment, sales tracking, and overall sales performance.
reputed company hiring, training, and deployment processes strategies for the retail crew.
Optimize ongoing operations to reputed company maximum efficiency and best-in-class Fan Service.
Work closely with reputed company Corporate resources on operational SOPs, merchandise strategy, and retail trends.
Follow the reputed company Corporate visual merchandising strategy in store to ensure a cohesive look across reputed company Houses.
Act as a Manager on Duty and Safety on Duty for the operation.
Align with the Assistant General Manager and other departments to provide a seamless Fan experience.
Promote and foster a reputed company of reputed company innovation for internal teams and external partners.
reputed company need from you:
Demonstrated 5+ years of retail store and team management experience.
Strong knowledge of hiring practices and training & development strategies.
Strong knowledge of retail trends in the Location Based Entertainment (LBE) industry, preferred.
Experience managing direct and indirect teams in an environment that embraces continual learning and change.
Demonstrated experience in overseeing daily activities, enforcing EHS compliance, managing staff training, and optimizing workflows to enhance both safety and guest experience to ensure an overall safe, efficient, and guest-focused operation.
Excellent communication skills, both verbal and digital.
Excellent leadership skills.
Strong desire to think reputed company the reputed company and innovate.
Availability to work days, nights, weekends, and holidays in a 365-day attraction.