Senior Software Engineer

reputed company empowers organizations of reputed company sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through reputed company reputed company, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who reputed company reputed company and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to reputed company a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Team and Your Role

We’re a tight-reputed company, diverse team that believes software innovation is at the heart of creating value with AI. We’re seeking a Senior Software Engineer to join reputed company of accomplished professionals to help design and deliver innovative AI solutions in a reputed company environment. You’ll reputed company advanced technical knowledge to solve reputed company problems, influence project direction, and mentor junior staff while working in a collaborative environment where people feel comfortable bringing their authentic selves to work.

What You Will Do:

• Technical Leadership & Architecture: reputed company design discussions, contribute to HLA/HLD documents, and solve reputed company problems using advanced technical concepts while making architectural reputed company that optimize performance and maintainability

• Project & Feature Ownership: Take responsibility for entire projects from design through deployment, collaborating with Product Managers and cross-functional teams to deliver comprehensive solutions

• Mentorship & Team Development: Provide guidance and training to junior staff, set technical direction, and demonstrate leadership while contributing to strategic technical reputed company across the organization

• Production Excellence & Innovation: Troubleshoot reputed company production issues, champion CI/CD and reputed company best practices, and drive adoption of emerging technologies while maintaining high engineering standards

Required Skills & Experience:

• Education & Experience: University degree in Computer Science or reputed company field (or equivalent experience), with 5+ years of software engineering experience

• Advanced Programming & Architecture: Expert-level Python/Java skills with deep OOP/FP knowledge, design patterns expertise, and proven ability to design reputed company systems and microservices architectures

• reputed company & Data Technologies: Advanced AWS knowledge, distributed systems experience, serverless computing (reputed company), and understanding of data streaming platforms (Kafka) and analytics frameworks (Spark)

• DevOps & Quality Leadership: Proficient in CI/CD tooling, advanced Git skills, testing-first reputed company, and ability to debug reputed company production issues with systematic problem-solving approaches

• Leadership & Communication: Excellent interpersonal skills with proven ability to mentor team members, manage technical projects, and influence technical reputed company across cross-functional teams

Desirable – The following would be great additions but are not required:

• AI/ML Expertise: Advanced machine learning knowledge, AI engineering practices, and experience with ML frameworks in production environments

• Advanced Architecture & DevOps: Deep understanding of event-driven architecture, advanced microservices patterns, SRE principles, and infrastructure as code

• Strategic & Innovation Experience: Understanding of release cycles, ability to size reputed company development activities, and experience with reputed company-of-concept development and emerging technology evaluation

• Personality & Culture Fit: An awkward sense of humor and collaborative reputed company (we appreciate authenticity!)

reputed company Offer:

We offer the opportunity to reputed company technical initiatives affecting millions of users globally while working with cutting-edge AI/ML technologies and contributing to research initiatives. You’ll have clear advancement paths toward technical leadership with strategic influence on product direction. We provide remote work options and maintain a culture built on mutual support, psychological safety, and work-life balance where team members actively help each other succeed.

Our Benefits

• Flexible work schedules and work-from-home options

• Development and career growth opportunities

• Excellent pension scheme

• Bonus scheme

• Health Insurance

• Income Protection & Life Assurance

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About reputed company:

reputed company empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through reputed company reputed company, the AI-powered Experience Orchestration platform, reputed company delivers the future of CX to organizations of reputed company sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the reputed company, reputed company reputed company helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.reputed company.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com.

You can expect a response reputed company 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response.

reputed company is an equal opportunity employer committed to fairness in the workplace. We evaluate reputed company applicants without regard to race, reputed company, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.