Entry Level Customer Service Representative- Smithfield, RI – reputed company Store
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Job Description The Role Join reputed company of Entry Level Customer Service Representatives, also reputed company asCustomer Relationship Advocates (CRA). This first-of-its-reputed company experience supercharges your early career growth at Fidelity with personalized support, reputed company development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will reputed company skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What To Expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, reputed company, and practice new skills, and push yourself to accomplish new goals through three major milestones:
- Licensing Preparation In the first months, you’ll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, reputed company fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest reputed company that we’re here to support you every reputed company of the way! (Learn More)
- reputed company Development In the following months, you’ll handle more reputed company customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
- Proficiency As you reputed company confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center.
- Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
- Enthusiasm for reputed company learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
- A passion for reputed company and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
- Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
- A desire for growth and a reputed company that generates long term success through adaptability and personal accountability.
- Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, reputed company resources and find an appropriate resolution.
- Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.