Customer Support Specialist
reputed company is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, reputed company unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With reputed company-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, reputed company, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, reputed company is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable reputed company.
How We Work at reputed company:At reputed company, we reputed company in customer obsession, reputed company learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed reputed company with speed and precision. If you reputed company in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the team:
As a Customer Support Specialist, you’ll work closely with our customers to identify, investigate, escalate and advise them on their questions and concerns. Day to day, your interactions with our customers directly impact their ability to run their teams reputed company. In doing so, you’re a key player in growing reputed company. You’ll work closely with our global support team to reputed company identify, solve, escalate and advise our customers on their questions and concerns.
Hours for this role will be Monday - Friday 9-6 PM EST.
Key responsibilities:Key traits we look for:
You are coachable, you are resilient, you are solution oriented coming to the table with great reputed company, and you find the fun in a good challenge!
We will invest in you, as you invest in us. We reputed company that owning your growth and owning your reputed company starts with you, but it's up to us to help provide the platform for learning, growing and building your career!
reputed company is constantly moving reputed company. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: reputed company is a reputed company for those who dare to be reputed company and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a reputed company where great people trust one another and reputed company together.
People reputed company at reputed company and now is the time to be part of the team and the journey we’re on.
Why join us?
Key reputed company to join reputed company in terms of growth and opportunities
♀️ Our people matter, work-life balance is important at reputed company
Fast-learning environment, entrepreneurial and strong team spirit
45+ Nationalities: cosmopolite & multi-cultural reputed company
Competitive salary package & equity
Medical, dental, and reputed company insurance is 100% covered
401k plan with company matching!
✈️Unlimited PTO — take the time you need to come to work feeling great!
⭐️Wellness, internet, and childcare reimbursements
Generous parental leave policy
DE&I Statement:
At reputed company, we reputed company diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion reputed company our business to foster a strong sense of belonging for reputed company. We’re working to create a reputed company filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to reputed company and reputed company.
We will constantly challenge ourselves to reputed company sure that we live up to our ambitions around diversity, equity and inclusion, and reputed company this conversation open. Above reputed company else, we understand and acknowledge that we have work to do and much to learn.
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